- Objective We created a workshop to teach medical students how to convey bad news. We wanted to determine the most appropriate time during training for the workshop to be given — during the pre-clinical phase or during the clinical phase. Methods We held separate workshops for second- and sixth-year medical students. We then compared the interest level and general satisfaction with the workshop between the two groups. Results On average, the sixth-year medical students self-reported greater competence in crisis management, although they lacked any prior formal education in this area. The second-year students reported more enthusiasm about the subject. After the workshop, an objective scale measuring ability in conveying bad news showed that the second-year students performed better. Conclusions It appears that an introductory course on crisis management during pre-clinical training maybe more beneficial than a course delivered toward the end of medical school.