Responses to suicidal messages in an online support group: comparison between trained volunteers and lay individuals Academic Article uri icon


  • Purpose Although trained volunteers are considered to be a valuable source of emotional first aid for individuals in crisis, there is a paucity of empirical evidence comparing them to lay individuals. The current study exploits a methodological opportunity engendered by an online support group in which both trained volunteers and lay individuals responded to the same distressful messages within the same naturally occurring setting.

publication date

  • January 1, 2012